Order management
We receive, confirm, and track every order placed on your online store, keeping you informed at each stage until it's picked up.
eCommerce operations partner
You pack it. We handle everything else.
We run the operational side of your online store — receiving orders, coordinating pickups, managing returns, collecting online payments, and covering every marketplace and social channel your customers buy from. You just keep the product packaged and ready.
Orders, pickups & returnsMarketplaces & social commercePayments & abandoned cartsService bookings & reviews
Order managementEvery order captured, confirmed and tracked
Marketplaces & social commerceAmazon, Flipkart, Meesho, Instagram & more
Payments & cart recoveryOnline collection and abandoned cart follow-up
Service bookingsSlot coordination and review management
What we handle
The operational load, off your plate.
Whether you sell products or run a services business, we manage the day-to-day operations so your team can focus on the product itself.
Pickup coordination
Once your product is packaged and ready, we arrange the pickup with your shipping partner and track it through to dispatch.
Returns & replacements
We manage the return request, coordinate reverse pickup, and keep the customer updated through resolution.
Marketplaces & social commerce
Orders from Amazon, Flipkart, Meesho, Instagram, Facebook and WhatsApp catalogs are all captured and managed from one place.
Online payments & abandoned carts
We handle online payment collection and follow up on abandoned carts to recover sales that would otherwise be lost.
Service bookings & reviews
For services businesses, customers browse your offerings and book appointments online — we coordinate slot availability and manage reviews.
Please note:Packing and keeping the product ready remains with you, and so does collecting payment for any offline or cash-on-delivery orders. Shipping costs, return costs, and any penalties arising from a faulty product are also borne by you — we coordinate the process, not the cost.
How it works
A simple rhythm for reliable fulfilment.
Link your channels
We connect your online store, marketplace accounts, and social commerce catalogs into one operations view.
Set your rules
Pickup windows, return policy, payment options and service slots are configured to match how you already work.
We run the day to day
Orders are confirmed, pickups arranged, returns coordinated, and payments collected — you just keep product ready.
Stay informed
Regular reporting on orders, returns, and channel performance keeps you in the loop without the daily admin.
Packages
Choose the level of operational support you need.
Start with your online store, add every channel your customers buy from, or hand off shipping and returns coordination as well.
Store Essentials
Get your online store set up and let us manage every order that comes through it.
₹5,000/month, or 2% of sales — whichever is higher
- Online store setup
- Order management for your website
- Order status updates to customers
- You keep the product packaged & ready
Multi-Channel Growth
Sell everywhere your customers already are, with every order managed from one place.
₹10,000/month, or 2% of sales — whichever is higher
- Everything in Store Essentials
- Order management across marketplaces
- Social commerce order handling
- Unified order dashboard across all channels
Complete Care
Everything in Growth, plus we coordinate shipping pickups and returns too.
₹20,000/month, or 5% of sales — whichever is higher
- Everything in Multi-Channel Growth
- Shipping pickup coordination
- Returns & replacement handling
- Priority support for high-return SKUs
Package comparison
Know exactly what is included.
| Service | Basic | Growth | Complete Care |
|---|---|---|---|
| Online store setup | Included | Included | Included |
| Order management (website) | Included | Included | Included |
| Marketplaces & social commerce | Not included | Included | Included |
| Online payment collection & abandoned cart follow-up | Included | Included | Included |
| Service bookings, slot coordination & reviews | Available | Available | Available |
| Shipping pickup coordination | Not included | Not included | Included |
| Returns & replacement handling | Not included | Not included | Included |
| Monthly fee | ₹5,000 or 2% of sales, whichever is higher | ₹10,000 or 2% of sales, whichever is higher | ₹20,000 or 5% of sales, whichever is higher |
All fees are exclusive of applicable taxes. Packing and keeping the product ready, collection of offline/cash-on-delivery payments, shipping costs, return costs, and any penalties arising from a faulty product remain the customer's responsibility in every package.
FAQ
Clear answers before we begin.
What do I actually need to do as a seller?
Keep your product packaged and ready for pickup. We take care of receiving the order, arranging the pickup, and everything in between.
Do you handle packing?No — packing and keeping the product ready remains with you across every package.
Do you collect payment for cash-on-delivery or offline orders?No. We handle online payment collection and abandoned cart recovery; collecting payment for offline or cash-on-delivery orders stays with you.
Who pays for shipping, returns, or penalties on a faulty product?These costs are borne by you. We coordinate the pickup, return, and replacement process, but shipping charges, return costs, and any penalties from a faulty product are not included in our fee.
Can I get appointment bookings for my services business?Yes. Customers can browse your services and book appointments online; we coordinate slot availability and manage service reviews on your behalf.
Which marketplaces and social channels do you support?Amazon, Flipkart, Meesho, Instagram and Facebook Shops, and WhatsApp catalogs are covered under the Growth and Complete Care packages.
Ready to hand off the operations
Keep selling. Let us run the fulfilment behind it.
Tell us how you sell today, and we'll help you pick the package that fits — from store essentials to complete shipping and returns coverage.
Talk to us