1. Information We Collect
We may collect the following types of personal and usage data:
- Account Information
Name, email address, phone number, company name, billing information.
- Usage Data
IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
- Customer Data
Any data that you or your users upload, transmit, or store within our platform.
- Communication Data
Correspondence you send to us, including support inquiries, feedback, or other messages.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide and maintain our Services.
To process transactions and manage customer accounts.
To monitor usage and improve the performance of our platform.
To send important updates, security alerts, and support communications.
To comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. We may share data with:
- Service Providers
Assisting with hosting, analytics, customer support, etc.
- Regulatory Authorities
Or legal entities when required to comply with laws.
- Business Transfers
In case of mergers, acquisitions, or asset sales.
All third parties are bound by confidentiality and data protection obligations.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. These include data encryption, access controls, and regular audits.
5. Data Retention
We retain personal and customer data as long as necessary to fulfill the purposes outlined in this statement or as required by law.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
The right to access, correct, or delete your personal data.
The right to object to or restrict certain processing.
The right to data portability.
The right to withdraw consent at any time.
To exercise your rights, please contact us at privacy@turtlesoftware.in.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to analyze usage patterns, remember user preferences, and improve user experience. You can control cookie preferences via your browser settings.
8. International Data Transfers
Your data may be transferred to and processed in India or other countries. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Statement
We may update this Privacy Statement periodically. Changes will be posted on this page with a revised "Effective Date."
10. Contact Us
If you have any questions, please contact us:
Turtle Software Private Limited
- 1011 Iconic Shyamal, Nehrunagar, Ahmedabad 380014